Brand new Forrester report: ‘Speech analytics offers found its voice with AI’

Some of us keep in mind a time when devices were not in a position to respond to what you said verbally, even though that now seems a long time ago.

Behind all these suddenly loquacious machines, of course , are smart analytics that translate speech into textual content, text into intent and purpose into appropriate responses.

To sort out these new tools, Forrester has released its first assessment, “ The Forrester New Wave: AI-Fueled Speech Analytics Solutions, Q2 2018 ” (fee required). The research firm mentioned that it has issued two prior reports on the topic, although this is actually the first New Wave vendor assessment. (The company’ s New Influx reports evaluate emerging tech, when compared to traditional tech covered in its conventional Wave reports. )

[Read the full article on MarTech Today.]

About The Writer

Barry Levine covers advertising technology for Third Door Mass media. Previously, he covered this area as a Senior Writer for VentureBeat, and he has written about these as well as other tech subjects for such magazines as CMSWire and NewsFactor. This individual founded and led the web site/unit at PBS station Thirteen/WNET; proved helpful as an online Senior Producer/writer intended for Viacom; created a successful interactive sport, PLAY IT BY EAR: The very first CD Game; founded and directed an independent film showcase, CENTER DISPLAY, based at Harvard and Meters. I. T.; and served more than five years as a consultant towards the M. I. T. Media Laboratory. You can find him at LinkedIn, and Twitter at xBarryLevine.

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