Upon Friday, Twitter began alerting several users that their direct text messages or protected tweets may have been delivered to Twitter developers who were not certified to receive them due to a bug determined nearly two weeks ago. The company states it identified the bug upon Monday, September 10.
What happened? Within a developer observe posted Friday, Tweets said it found an irritate in its Account Activity API, that allows registered developers to build tools to back up business communications with customers. The business says the bug only impacted user communications with business balances.
In a message in order to users, the company said one or more of the direct messages or protected twitter posts to Twitter developers due to the pest, which had persisted since Might 2017.
Mashable media reporter Karissa Bell tweeted the observe she received from Twitter Fri afternoon. Twitter sid fixed the problem immediately and continues to investigate the problem, but does not believe the information had been mishandled
“ The investigation into this issue is continuing, but presently we have no cause to believe that any data delivered to unauthorized developers was misused, ” Twitter said in the message.
How many users had been affected? In a followup blog post , Twitter said it affected lower than 1 percent of users. It is informing any affected users with the observe shown above.
Additional, it said, “ Any celebration that may have received unintended information was obviously a developer registered through our programmer program, which we have significantly extended in recent months to prevent abuse and improper use of data. ”
Why does this matter in order to marketers? Many companies use Twitter direct messages within their sales and customer service functions in order to communicate with customers and prospects. Even though this appears to have affected a % of users, it’ s another flag (even if a small one) for marketers that rely on solutions like Twitter as part of their advertising stack. Over the past year, Twitter provides focsused on improving the “ health” of its platform, in part simply by shoring up third-party developer accessibility. Ealier this month, Twitter tightened developer entry to its APIs plus restricted the number of actions third-party applications can perform each day.
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